Who We Are
Why You Will Stay With Greenpoint!
We will continue to support your business at every stage of your growth. Ask our customers, some of whom have stayed with us from the start.
No Sales Pressure
We concentrate on providing the best service. None of our service team or engineers are sales targeted. This allows us to give you an honest and open service.
Excellent Customer Service
We have experienced staff and a internal structure that allows us to concentrate on what works for our customers. Greenpoint customers have no doubts in their minds that any problems will be resolved as soon as humanly possible.
Your Success is our Success
Helping our customers is at the heart of everything that we do. We relentlessly research every product and service that we provide plus others available in the marketplace. Therefore, you will receive only what genuinely benefits you.
“If you are ever unhappy with your service level, you can have a month free on us.” – Alex Green MD Greenpoint
Our Mission at Greentpoint is simple.
Customers at the heart of everything that we do.
Put simply, if we keep you and your customers safe, aid you in growing and developing your business and are there when you need us, why would you want to leave?
Where We've Come From
Established in 1999, Greenpoint has developed numerous times over the years in response to the changing times.
The one thing that has never changed is our customer centered approach.
How it Started
Our owner Alex came from a service driven background where he was judged based on the last service given. When starting Greenpoint, he was determined to build around this simple ethos of customer first.
Many within the industry denied that a customer centric company could last.
We opened our Farnborough office, which would soon become known as our head office.
In a response to an increase in hardware repair requests, we built our own workshop. This allowed us to provide a considerably faster service and guarantee our work. Our workshop includes:
Now well established, we began look outward and see where we could help above and beyond the supply of our normal services. We began supplying local charities with free and subsidised services.
Our staff actively raised money for numerous charities as we continue to do today.
In 2011, in response to a rise in internet security concerns, Greenpoint developed to incorporate a heavy focus on security. Since this time, we have become a leading expert in security and are currently a Gold Watchguard partner.
The world of IT continues to grow and change. The requirements of each company and the threats to them change along with them. Where most of our competitors had chosen to package their services, we decided to continue with our customer centered approach. Listen to the customer and build a service unique to each one.
Launch into Sussex
In 2019 we opened our sales office in Worthing. With an increasing number of inquiries coming from within Sussex, we wanted to be closer to our new customers.
Greenpoint is pursuing the prestegous ISO9001 and ISO27001 standards. These process driven standards have been troublesome to incorporate into our customer centric ethos. We continue with the struggle, knowing that the rewards for our customers are worth the effort.
2019 / 2020
We will soon be ready to launch the ‘Friends of Greenpoint’ referral scheme to thank and reward our loyal customers that refer new businesses to us.