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IT Support Services

Managed IT Support Services

Transparency, creativity & technical ability – we craft bespoke solutions that perfectly fit our client’s needs. 

Our Key IT Support Services

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Core Support

The support that you will receive from Greenpoint is second to none and custom built around your requirements.

Our Core Support product will provide you with all the support that the majority of businesses will require.

  • Internet Connectivity
  • Desktop Hardware Support
  • Laptop Hardware Support
  • Server Hardware Support
  • Router / Firewall Support
  • Network Switch Support
  • Office 365 Support
  • Windows Desktop Support
  • Windows Server Support
  • Office Applications Support
  • End User Core Guidance
  • Cyber Security Support

Customer Service Level Performance

At Greenpoint our customers are the centre of everything that we do.  We work tirelessly to ensure that our partners are secure and prosperous.

Average Response Time
1 min
Custom satisfaction
95 Percent 95%
Fisrt contact Resolution
60 Percent 60%

Why Greenpoint?

Creative Tech =

Better Business Performance

Est. in 1999, Greenpoint has been helping compaines with their IT and web for 20 years. With a focus on transparency, results and outstanding customer service, you can rest easy when you trust your business with us.

Results Orientated

All things digital should be results focused, otherwise, what’s the point? Whether that’s generating more revenue from your website, increasing brand awareness, cutting costs, or reducing admin time, we tailor our approach to your business’ goals & key metrics so you’re far better with us, than without. 

Transparent Approach

We’re a big believer in transparency at Greenpoint. Unlike other digital marketing agencies, we’re more than happy to share our marketing strategies, provide in-depth reporting, and develop key metrics so that all parties are aware of, as well as the exact steps we take in order to deliver the solutions they’re looking for.

More Services

One-Stop Shop

For Tech Support

Copy here describing one of our USP’s how we’re a one-stop shop for creative & Tech Support. No need to work with other suppliers. We’ll handle it all. 

Cyber Security

The tactics of hackers and scammers update rapidly.  You need a company that is prepared for what is coming next.  Greenpoint is at the very forefront of cyber security and are Gold Watchguard partners.

Web design & development

Whether you require a new website, a re-brand of your existing site,  Search Engine Optimisation (SEO) or a full web marketing campaign. Greenpoint has the experience to get the results that you want.


Reduce your IT costs by making the most of the Cloud.  Increased flexibility combined with scalability.
As your business changes and grows, the Cloud will make it easy for your IT systems to adapt along with them.

Comms & Telephony

If your business telephony is not giving you everything that you need from it, Greenpoint can help.  With years of experience in countless industries, we have the know how to help you make the important choices.

Find Us

Hampshire/Surrey Office

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Let's Get Started..

Send us an enquiry, quote request, or just a hello using the form below and we’ll get back to you as soon as we can.

Hampshire/Surrey Office

Worthing Office